Avalon Legal blog

January 19, 2022

Avalon Legal Launches Managed eDiscovery Services

Legal teams are often frustrated with the investments and expenses associated with their eDiscovery needs, whether their support is internal or outsourced. The continued investments in the latest technology, training of staff, and expensive infrastructure are at odds with the desire for dedicated services at a predictable cost.
December 8, 2021

92 and Loving It!

Getting good grades back in grammar school was pretty exciting, right? You get a high score on your math test and you’re super psyched for the rest of the day. Well, that’s the same feeling the team at Avalon gets when we think about our overall Net Promoter Score (NPS), which is… 92!
September 14, 2021

Avalon Launches Business Process Outsourcing (BPO) Services

Avalon is proud to announce the launch of our new Business Process Outsourcing (BPO) division. Avalon’s BPO services will transform the way you do business, as the management of a variety of business processes – including secure print and mail, day-forward document scanning, and other managed office services – is shifted from you to us. By utilizing Avalon’s highly trained employees,...
August 9, 2021

Avalon Launches New Phoenix Office

Avalon, a national provider of digital forensics, eDiscovery, cybersecurity, business process outsourcing services, and traditional litigation support services to law firms and corporations, has opened a new office in Phoenix, Arizona. This additional location strengthens Avalon’s national presence and its commitment to assisting the legal and business communities.
July 28, 2021

Avalon Achieves SOC 2 Type 1 Compliance

Avalon is proud to announce that we have successfully completed the SOC 2 Type 1 information security audit as of July 2021. The scope of the audit included our cybersecurity, eDiscovery, and secure print and mail services.
July 19, 2021

Avalon Welcomes Bill Ford

Avalon is pleased to announce that Bill Ford has joined us as the Director of Business Development for our new service line, Business Process Outsourcing, which includes secure print and mail, managed document scanning, and managed office services.
July 19, 2021

Avalon Welcomes (Back) Darren Bregande

Avalon is proud to welcome Darren Bregande back to the team as Managing Partner of Avalon’s Syracuse and Utica offices. After working as a Customer Service Representative for Avalon in Syracuse in the early 2000s, Darren jumped back into his former career in financial services, most recently as a Vice President/Branch Manager for Key Bank. (He came back again in 2016, serving as a Legal...
July 6, 2021

Avalon Welcomes Jason Schroeder

Jason Schroeder recently joined Avalon as Regional Vice President and will be responsible for assisting, guiding, managing, and leading sales efforts at our Tampa, FL; Omaha, NE; Phoenix, AZ; Rochester, NY; and Syracuse/Utica, NY, locations.
March 16, 2021

Let's Make a Movie! (A Guide to Writing ESI Protocols)

I imagine the title of this article might be a little confusing to some readers. You may be tempted to ask: “What could writing ESI protocols possibly have in common with moviemaking?” Well, let me start by stating the obvious. As important as they are, creating ESI protocols can be a frustrating, and frankly, boring process.
February 1, 2021

eDiscovery Game Changer: Relativity Short Message Format (RSMF)

"Before RSMF, it was a complete nightmare,” said Scott Huter, Avalon Legal’s Regional Director of Enterprise Sales, about exporting data from mobile devices, Slack, and other non-traditional platforms prior to Relativity’s revolutionary solution. “Clients were looking at spreadsheets, trying to hyperlink to pictures and attachments, and trying to produce all or some of it. This type of data...
January 13, 2021

Podcast: eDiscovery, a Primer for Security Professionals (and Everyone Else)

Our own National Director of Discovery Engineering, Drew Goletz, was a guest on Robert Rounsavall’s SynAckFinAck Podcast, which features tech and security professionals from a variety of industries.
January 8, 2021

Avalon Buffalo is on the Move!

UPDATE: The move-in date for Avalon Buffalo has changed. Until further notice, it’ll be business as usual  at 741 Main St,. Buffalo, NY 14203. Stay tuned for more details! In the meantime, if you have any questions, feel free to call us at 716.995.7777.
December 16, 2020

Boolean Searches, DeNISTing, and Slack Space: A Glossary of eDiscovery Terms

The world of eDiscovery definitely has a language all its own. Here’s a list of terms to help you get more familiar with the industry, learn a new phrase or two, and maybe even find a few gems for your next Scrabble game.
September 4, 2020

Are Back Office Services Your Operational Blind Spot?

The abrupt transition to remote working caused by COVID-19 uncovered gaps in many law firms’ back office services SOPs. How will mail be processed? How can I get things printed? Who can facilitate deliveries? And these are just a handful of common issues firms have been working through in 2020.
June 18, 2020

How to Preserve Zoom Meetings for eDiscovery

In the first few months of 2020, Zoom usage has skyrocketed. Daily downloads in January were 56,000. In March, that number rose to 2.13 million. Families and friends use it to catch up and check in on each other. Businesses utilize it for remote meetings and to instill a sense of culture and camaraderie. Even law firms have found Zoom to be a useful tool for consulting with clients, as well as...
June 11, 2020

Avalon Legal Becomes Newest RelativityOne Certified Partner

Today, Avalon Legal, a litigation support services provider specializing in eDiscovery, digital forensics and cybersecurity, announced that they are now a RelativityOne Certified Partner and will begin offering the RelativityOne platform to their legal clients. With RelativityOne, Avalon Legal can better protect client data by storing it in a single, secure SaaS platform that spans the full...
May 12, 2020

New York State Appellate Division Updates

As the country and the world begins to find a semblance of normalcy in the abnormal, Avalon Legal would like to share some information regarding the various Appellate Divisions throughout the State of New York.
April 13, 2020

Remote Collections: Quicker, More Affordable, and Now, More Important Than Ever

Legal professionals are working harder than ever in our new “business as unusual” environment during the COVID-19 pandemic. There’s more stress, heightened inconvenience, and fewer funds to do more jobs.
November 7, 2019

Avalon Welcomes Larry Kotterman

Larry Kotterman, Avalon’s new vice president of Managed Office Services (MOS), brings more than 25 years of MOS experience to Avalon, having worked at IKON (now RICOH) for 13 years and founding ProFile Discovery Columbus (his litigation support firm) in 2005.
November 4, 2019

Time Sucks, Metadata Messes, and Other Self-Collection Woes

Saving money is great. Cutting corners is not. And that’s exactly what self-collection is: cutting corners. It’s a bad practice with potentially devastating consequences for your client.
September 18, 2019

Avalon Launches Three New Offices

Avalon, a national provider of eDiscovery, digital forensics, cybersecurity, managed services, and traditional litigation support services to law firms and corporations, announced today that it has opened three new offices. These additional locations strengthen Avalon’s national presence and its increasing commitment to helping the legal and business communities.
July 31, 2019

5 Unexpected Data Security Risks You Need to Address

Cybersecurity is looking more and more like a Wile E. Coyote/Road Runner cartoon every day. And sorry to say it, security pros, but we’re the Coyote in this situation.
July 18, 2019

A High Volume of Firms Have Been Hacked

Our cybersecurity team has received more than a dozen notifications from local law firms that have had their email accounts compromised in the last two weeks. We feel it is our duty to notify our business community of the recent wave of attacks.
July 17, 2019

How Mobile Phones Have Shifted eDiscovery: The Good, the Bad & the Incredibly Confusing

257.3 million. That’s how many smart phone users there were in the US in 2018. Worldwide, that number has exceeded 3 billion. Those are staggering statistics that underscore a single point: Everyone has a mobile phone these days, from grade school kids to grandparents and all ages in between. Let’s face it. Smart phones are pretty amazing. You can check your email, text your spouse, post a...
July 15, 2019

Time for a Tuneup: Optimize Your Office's Operations

It’s easy to figuratively “grease the wheels” of your operation when those wheels are squealing in your ear every day. But there are likely several processes in your business that are silently shrieking for a little WD‑40. Most of our clients are experts in their fields and not in document services operations, so they might not even be aware of inefficiencies at their offices. Here are four...
June 26, 2019

What is eDiscovery? A Beginner's Guide

If you are new to eDiscovery, we have you covered. eDiscovery is short for electronic discovery. This refers to the process in which electronic data is sought, located, secured, and searched with the intent of using it as evidence in a civil or criminal legal case.
May 21, 2019

Infographic: Managed Office Services

Does this "before" image look familiar? If you are experiencing inefficiencies in your office, Managed Office Services may be the solution you've been waiting for.
March 14, 2019

The Value of Applying Digital Forensics

The use of digital forensics in any type of litigation or investigation can uncover tremendously valuable electronic evidence from laptop and desktop computers, tablets, smart phones, and other mobile devices, as well as email and network servers.
March 6, 2019

8 Things to Consider Before Going Paperless

In 2004, Avalon was primarily a high-end copy/print service company. We decided that year to “put ourselves out of business” by investing in the equipment, software, people, and training to help our clients go paperless. It turns out, though, scanning didn’t put our document services out of business—not even close, actually. We’ve since built a very strong document imaging service line and...
August 15, 2017

How to Break Up with Your Document Storage Vendor

Over the last 10+ years, I have been contacted by five to ten clients per year asking if we can help get them out of the never‑ending death spiral of a contract that they have with their current document storage company. It might not be easy to hear, but the answer is not necessarily “yes,” but “maybe.” By all accounts, the big ones are very successful, multi‑billion dollar international...